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Claim Submission Form

The Financial Services Control / How to Submit a Claim / Claim Submission Form
How to Submit a Claim
Claim Review Process
Frequently Asked Questions
Before The Financial Services Control reviews your claim, you must contact your broker and obtain an official response regarding your claim. According to the rules of The Financial Services Control, the broker is required to provide a response to the claim within 14 days.

    What actions have been taken so far?

    Yes, I have already submitted this claim to The Financial Services Control.
    No, this is a new claim.

    Applicant's details





    Claim details

    Broker, Partner of The Financial Services Control, against whom the claim is directed.




    Please provide a detailed description of the essence of your claim. Include as much information as possible, including the type of product/service, the date the issue arose, the names, addresses, and phone numbers (if known) of all individuals and legal entities related to the issue. If this field is not sufficient, you may attach an additional file to this claim:

    Additional comments


    If you wish to receive financial compensation, please justify the amount and attach the calculations.

    Documents in support of the claim

    Please attach copies of the documents required for the review of your claim. If your financial service provider has already responded to your claim, please include their response as well.

    Please do not send the following information:

    • Personal documents: passport, driver's license, or other forms of identification.

    • Financial documents: bank statements, bank cards, and so on.

    • Account details: username/passwords and other information.

    Important: The representatives of The Financial Services Control do not require the submission of the above-mentioned information for the purpose of reviewing claims.